Unfortunately, due to repairs to the building's plumbing system, the hot water in the hotel will be turned off from the afternoon of Monday, September 6 through Wednesday, September, 8 2010. In addition, all food and beverage outlets will be closed until the repairs are complete. However, we will provide a complimentary continental breakfast for all hotel guests on Wednesday, September 8th.
We apologize for the inconvenience and disruption in service during your stay and we understand that this situation will detract from the superior level of service you're entitled to expect from the Sheraton Mahwah Hotel. As a result, we would like to offer two (2) options to make your visit to the Mahwah area more enjoyable:
1. You may continue to keep your reservation with us at the Sheraton Mahwah Hotel. In return for doing so, we will provide you with an additional 2,500 SPG Points (over and above that which you would normally earn in conjunction with this visit), and we invite you to join us for the complimentary continental breakfast on Wednesday morning OR,
2. You may cancel your reservation at the Sheraton Mahwah Hotel without penalty, and we will assist you in the process of making a reservation at an alternate property.
Please contact us at 201-529-1660 so we may help you to make the appropriate arrangements for your reservation.